Site Usage Agreement

This Site Usage Agreement constitutes a legally‑binding contract between you (site visitor / purchaser) and XUNCHI TRADE CO., LIMITED operating grovivora.com. Your behaviour of accessing our website and submitting purchase orders represents your full acceptance of every clause listed below. Please read thoroughly before shopping.

Age Requirement

You must reach the age of majority defined by your resident country or region to make purchases on grovivora.com. If you register a user account, you bear complete responsibility for all behaviours generated under this account. Please properly preserve your account login credentials.

Product Display & Pricing Statement

We devote reasonable efforts to guarantee product photographs, descriptive text and displayed prices are accurate. Slight colour deviation may exist on different electronic device screens for clothing, shoes, bags and home merchandise. Typographical mistakes for commodity pricing may occasionally emerge. We retain rights to correct wrong pricing information and cancel orders generated under erroneous price tags.

Difference Between Order Receipt and Formal Acceptance

After you finish checkout submission, you will receive an auto‑generated receipt email to notify you we have received your purchase submission. This receipt does not equal formal order acceptance. We keep the authority to reject or cancel orders for causes such as inventory shortage, high‑risk fraud warning and product‑information system mistakes.

Payment Liability

When confirming checkout progress, you promise to pay the full total amount of your shopping cart. All fund‑processing work is undertaken by authorised third‑party payment service providers. You authorise corresponding payment institutions to deduct fees from your selected payment method for your order total value.

Pre‑Dispute Resolution Suggestion 🤝

If disagreement emerges during your shopping experience, we sincerely suggest you get in touch with our customer support team in the first instance. Both sides shall try to resolve conflicts through direct communication prior to launching dispute or chargeback applications on payment platforms such as PayPal.

Intellectual Property Protection

All written content, product photos, brand logos and graphic design resources displayed on grovivora.com belong to XUNCHI TRADE CO., LIMITED. Unauthorised duplication, reproduction or redistribution of website materials is forbidden without our prior written consent.

Scope of Liability Limitation

Our company shall not undertake compensation responsibilities for indirect, incidental or consequential losses resulted from website browsing or received goods. The maximum compensable amount for any single claim cannot surpass the actual payment sum you spent on that relevant order.

Agreement Update Rule

We may revise clauses within this Site Usage Agreement on an irregular basis. Your continued utilisation of grovivora.com after content updates will be regarded as acceptance of revised agreement terms.

Contact Information

XUNCHI TRADE CO., LIMITED

ROOM 5003，5/F，YAU LEE CENTRE, 45 HOI YUEN ROAD,KWUN TONG，HONG KONG

Email：xunchi09@hotmail.com

Phone：+852 52333929