Data Protection Notice

This Data Protection Notice illustrates how XUNCHI TRADE CO., LIMITED collects, processes, stores and safeguards your personal information when you browse and complete purchases on grovivora.com. This notice complies with widely‑accepted global data‑protection standards.

Categories of Collected Information

1. Voluntarily‑provided personal information: your full legal name, email address, contact phone number, shipping address and billing address when submitting orders or reaching our customer support.

Critical Statement: Our website server will not store your credit card, debit card or PayPal account credentials. All payment procedures are completed via certified third‑party payment service providers with encrypted transmission.

2. Non‑identifiable passive‑gathered data: Through cookies and site‑analytics tools, we collect anonymous visitor information such as IP address, device specification, browser version and page‑visiting records. This information helps us optimise website layout, adjust product assortment and elevate overall shopping experience.

Purposes for Using Your Personal Data

▪ Fulfil your placed orders: process purchase requests, arrange packing and global delivery for home products, clothing, shoes, bags and accessories ▪ Dispatch order confirmation emails, parcel tracking notifications and handle post‑sales matters including return applications and refund affairs ▪ Conduct order validation and risk identification to block fraudulent payment behaviours ▪ Optimise product offerings and adjust website interactive functions ▪ Deliver optional promotional newsletters; you hold full permission to unsubscribe marketing emails anytime you wish ▪ Satisfy legal compliance obligations for enterprises registered within Hong Kong

Rules for Information Sharing

We will never sell, lease or trade your personally identifiable information for third‑party marketing campaigns. Only minimum necessary data will be shared with our vetted cooperative partners including logistics suppliers and payment processors, solely for the purpose of completing your placed order. All cooperating service providers are bounded by contractual clauses to keep your personal data strictly confidential. We may disclose user‑related personal information only under legally binding requirements issued by law‑enforcement agencies or formal court orders.

About Cookies 🍪

Cookies help preserve your shopping cart content and personal preference settings. You have permission to turn off cookie functions within your browser configuration. Be advised that partial website modules may fail to operate normally after disabling cookies.

Your Rights Over Personal Data

You maintain rights to apply for accessing content, correcting errors or requesting deletion of your personal data stored by our company. You can send your requirement via email to xunchi09@hotmail.com.

Notice Revision Statement

We reserve rights to revise this Data Protection Notice according to business adjustment or updated legal requirements. Updated clauses will be directly published on this page.

Contact for data‑related enquiries

XUNCHI TRADE CO., LIMITED

ROOM 5003，5/F，YAU LEE CENTRE, 45 HOI YUEN ROAD,KWUN TONG，HONG KONG

Email：xunchi09@hotmail.com

Phone：+852 52333929